How FMS found the right technology to level up their recognition and rewards program
The feedback from employees was loud and clear: Infrequent recognition was impacting employee engagement at First Mortgage Services.
With no formal recognition and rewards program in place, their existing initiatives were ad-hoc, inconsistent and conducted in silos. FMS identified the need to move to a more social, visible, and collaborative technology-based solution that encouraged high frequency recognition and was consistent across the entire organisation.
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